Introduction

These Website Standard Terms and Conditions ("Terms") govern your use of this website operated by Offizielle Refundagentur, including all pages within this website (collectively referred to as the "Website"). By accessing or using this Website, you accept these Terms in full. If you disagree with any part of these Terms, you must not use this Website.

This Website is intended only for users who are at least 18 years old. If you are under the age of 18, you are not permitted to use this Website.

Links to Other Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by Offizielle Refundagentur. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Offizielle Refundagentur shall not be liable for any damage or loss caused by or in connection with the use of or reliance on such external sites or services.

The Services

Offizielle Refundagentur provides consulting and guidance related to refund and cancellation of transactions. The services are overseen by professionals qualified under German and/or Swiss law, where applicable. These services include assisting clients through the refund process, typically through non-judicial alternative dispute resolution procedures. Offizielle Refundagentur does not offer legal representation or litigation services. Please refer to our "Contact" section for further information.

Intellectual Property Rights

Unless otherwise stated, Offizielle Refundagentur and/or its licensors own the intellectual property rights in the Website and material on the Website. Subject to the license below, all these intellectual property rights are reserved.

You are granted a limited, non-exclusive, non-transferable license to view and use the content on this Website for your personal, non-commercial use only.

Restrictions

You are specifically restricted from:

Republishing any Website material in any media
Selling, sublicensing, or otherwise commercializing any Website material
Publicly performing or displaying any Website material
Using this Website in a way that is damaging or may be damaging to the Website
Using this Website in a way that impacts user access
Using this Website contrary to applicable laws and regulations
Engaging in data mining, data harvesting, or similar activities
Using this Website to send unsolicited commercial communications

Offizielle Refundagentur reserves the right to restrict access to certain areas of the Website and may do so at its sole discretion.

Your Content

"Your Content" refers to any audio, video, text, images, or other material you provide or display on the Website. By displaying Your Content, you grant Offizielle Refundagentur a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt, publish, and distribute it.

Your Content must not infringe any third party's rights. Offizielle Refundagentur reserves the right to remove any of Your Content at any time without notice.

No Warranties

This Website is provided "as is" and Offizielle Refundagentur makes no representations or warranties of any kind, express or implied, regarding the Website or the information and materials provided on the Website. Nothing on this Website constitutes professional or legal advice.

Limitation of Liability

To the maximum extent permitted by applicable law, Offizielle Refundagentur shall not be liable for any direct, indirect, consequential, incidental or special damages arising out of or in any way connected with the use of this Website or the services offered.

Indemnification

You agree to indemnify and hold Offizielle Refundagentur harmless from any claims, liabilities, damages, losses or expenses, including legal fees, arising out of your use of the Website or breach of these Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect.

Changes to Terms

Offizielle Refundagentur may revise these Terms at any time without prior notice. By continuing to use the Website, you agree to be bound by the then-current version of these Terms.

Assignment

Offizielle Refundagentur may assign, transfer, or subcontract its rights and obligations under these Terms without notifying you. You may not assign or transfer your rights under these Terms without prior written consent.

Entire Agreement

These Terms constitute the entire agreement between you and Offizielle Refundagentur regarding your use of this Website and supersede all prior agreements and understandings.

Fees and Payment

The services provided by Offizielle Refundagentur are subject to a signed service agreement. Fees are fixed and agreed upon in advance. The fee is non-refundable and is not dependent on the outcome of the service. Cancellations are subject to the provisions of the applicable consumer protection laws in Germany and/or Switzerland, including any mandatory cooling-off periods where applicable.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany or Switzerland, depending on the jurisdiction applicable to the service agreement. You agree to submit to the exclusive jurisdiction of the courts of Germany or Switzerland for the resolution of any disputes.

Terms & Conditions